Accident Replacement Vehicles
If you were not at fault in a motor vehicle accident, you are entitled to a replacement car while yours is being repaired. We make it happen — delivered to your door at zero cost.
What You Get With Our Service
Our replacement vehicle service is designed to put you back in the driver's seat with minimum fuss and zero financial impact.
Like-for-Like Vehicle
We match the replacement vehicle to your own as closely as possible — SUV for SUV, sedan for sedan. You shouldn't be disadvantaged.
Door-to-Door Delivery
The replacement vehicle is delivered directly to your home, workplace or wherever is most convenient for you.
Zero Cost to You
The full rental cost is recovered from the at-fault driver's insurance company. You pay absolutely nothing for the hire.
Full Repair Duration
Keep the replacement vehicle for the entire time your own car is in the repair shop — no rush, no pressure.
Australia-Wide Service
We deliver replacement vehicles in all states and territories across Australia, metropolitan and regional.
No Insurance Excess
When we manage the claim against the at-fault party's insurer, you typically pay no insurance excess at all.
Are You Eligible?
To qualify for an accident replacement vehicle at no out-of-pocket cost through our service, the following conditions generally need to be met:
- The accident was not your fault
- The at-fault driver has valid motor vehicle insurance
- You have a current, valid driver's licence
- The accident occurred in Australia
Request a Callback
Fill in your details and a specialist will be in touch shortly.
Getting Your Replacement Vehicle
Contact Us
Call 1300 769 517 or submit an online claim. Have the other driver's details and insurer information ready if possible.
We Assess Your Entitlement
Our team confirms the at-fault party's insurer and validates your right to a replacement vehicle.
Vehicle Matched & Dispatched
We select a comparable vehicle to your own and arrange delivery to your nominated address.
Drive While Your Car Is Repaired
Keep the replacement vehicle for the full duration of your repair — we'll let you know when your car is ready.
Vehicle Collected
Once your own car is returned to you, we arrange collection of the replacement vehicle. Simple.
How It Works
We've made claiming after an accident as simple as possible.
Call or Claim Online
Contact our team and tell us about the accident. We'll assess your situation immediately.
We Verify the Claim
Our specialist will confirm your details and discuss your options.
Replacement Car Delivered
A comparable vehicle is delivered directly to your home or workplace as quickly as possible.
Repairs Coordinated
We manage your vehicle's repair from drop-off to collection, keeping you updated throughout.
Ready to Get Your Replacement Vehicle?
Don't be left without wheels. Contact us now and we'll have a replacement car delivered to you as promptly as possible.